How Technology Can Help Facilitate Intergenerational Communication in the Workplace

Multigenerational workplaces require an understanding of the differences in goals, motivations, communication styles and expectations.

The multigenerational group also requires levels of empathy as well as trust between employees and managers.

Although managing this workforce is challenging, it could be a wonderful chance to build cross-generational bonds. Managers can use technology to create an environment where people feel valued, and are capable of meeting the needs of each individual.

Baby Boomers

Baby boomers are a major customer for technology firms. They support digital innovation more than what society would like them to be for, and they’ve got a lot of money to spend on technology.

Unlike millennials and Gen Z, Boomers don’t necessarily need to be “smart.” They simply want to get the most benefit from their devices and take advantage of the advantages it can offer.

Utilizing technology can enhance the working environment for all generations and allow for easier running successful enterprises. They could, for instance, make use of technology for demonstrations or trials of new technologies and products.

Technology can be used to provide a better customer experience. This includes, for instance, improving mobile banking apps and enhancing loan applications. Through addressing the requirements of their customers Financial institutions will be able to win over the Baby Boomers and keep them as the most loyal clients.

Generation X

Gen X, born between the years 1965 to 1980, is a group that grew up in a period of dramatic changes. The development and application of technology as well as incompetence in politics (Watergate and Three Mile Island), along with conflicts as well as economic collapse have been witnessed by GenX.

In the end, they can be tech-savvy and adaptive, and have an unique perception of technology. It is the reason they employ the latest technologies and applications.

Generation X requires patience and understanding. Generation X is perhaps wary of micromanaging and would rather use email instead of phone calls or meetings.

Gen X has earned a name for their performance when they’re enthusiastic about their work and find it satisfying. Gen X has been overlooked when it comes to promotions. Yet, they’re currently making an impact within the workplace.

The Generation Millennial

The biggest generation of today’s work force is the younger generation. They differ from previous generation because of their distinct traits and expectations.

Although millennials are often depicted as negative, they do have distinct ideas and characteristics that can be a benefit to businesses during tough times. They’re recognized for their capacity to find solutions, as well as their ability to adapt.

The flexibility is essential for their work, which is appealing to every person. They are looking for an employer who is able to understand them and enable them to grow.

Younger generations want to know more about the organization is all about and how they can be a part of it in the future, and companies need to focus on communicating this effectively. This helps to draw millennials and keep them happy.

Gen Z

Gen Z Gen Z, the younger generation of digital natives born in an age of instant access to information and smartphonesis termed the true digital native. As a result, they have a high level of technological proficiency and demand employers to implement new technologies to make them more productive as employees, customers, and consumers.

Leveraging technology to enhance the cross-generational workplace is crucial for keeping and attracting Generation Zers. It is particularly important to provide them with strong benefits for employees including health insurance and retirement programs.

It’s equally important to provide a workplace that encourages communication. Gen Z has a image of being very communicative in personal life. Because of this, an employee-friendly digital platform for interaction is imperative.

Gen Zers will be most happy with a cloud-based platform that allows them to use company applications on the comfort of their phones. If workers can’t communicate well and stay in touch, they’ll not be happy with their employer. It’s vital to create a system which allows them to stay connected.